At Ultimate Staffing Services, we understand that the number one thing you are looking for is Quality: quality candidates, quality service and a company that delivers this quality consistently.
One of the ways we achieve this level of quality is by caring for our customers through a refreshingly different approach; to the customer needs analysis that something we call Process Adapt™. Process Adapt was designed to help us deliver exactly what you are looking for in an Ambassador, and like most of what we do, it is an extension of one of our core values:
"Our commitment to quality is uncompromising. We recognize that it is not our own but our customers' perceptions of quality that are most important."
The only one who knows the kind of candidate you're looking for is you. After all, you have your own unique set of hiring criteria, performance expectations, and standards of quality.
...Life Made Better
- Your time is saved by eliminating wasted interviews.
- Efficiencies are improved with candidates who are a better fit for your requirements.
Ultimate Staffing Services uses state-of-the-art technology to offer the most valid skills assessments available in the staffing industry. Using simulations that mirror your work environment as closely as possible, our online evaluations enable our Ambassadors to test from home or any one of our branch locations.
"Dual Evaluation" Process
Over 600 tests focus on simulations that mirror the work environment and are validated by industry experts, each containing questions for a variety of skill levels, with the ability to customize the program to your specific needs.
More subjective traits are measured using behavioral and situational interviewing. By probing and listening, the Ultimate Staffing service manager or executive recruiter is able to screen for critical success factors, such as initiative, adaptability, taking ownership, decision-making, self-control and commitment to quality.
Our Talent Assessment provides a look at how the candidate reacts in different situations and if their natural behavioral traits make them a good fit for your work environment.
Recognizing that our customers have unique needs, Ultimate Staffing Services can create customized assessments that meet your exact testing requirements.
Your perceptions of quality are most important to us. We want to provide you with the best service you have ever had. To ensure we are continuously on track, we have a department solely dedicated to measuring your experience with us, the Customer Experience Department.
Ensuring Ultimate Quality
The Customer Experience Department independently measures your experience through emailed online surveys. This includes your perception of the quality of candidates, service and account management. We believe by listening to your needs and experiences we can best meet and exceed your expectations.
With the information gathered by our Customer Experience Department we can isolate areas that require improvement, create action plans and also reward excellent performance.
Benefits to Ambassadors
We provide our Ambassadors with a comprehensive array of benefits, career development opportunities and treating them with the respect and dignity they deserve.
The benefits we provide exceed the requirements of the Affordable Care Act. We leverage the size of our company and spread the impact of the benefit costs across all assignments nationwide so that the burden is so minimal it does not significantly impact our customers.
- 401(k) Plan
- Bonus Plans (referral bonus, assignment completion bonus, annual recognition bonus)
- Competitive Wages
- Employer-Contributed Medical Benefits
- Holiday Pay (Thanksgiving Day, Christmas Day, New Year's Day, Memorial Day, Labor Day and Independence Day)
- Premier Program (guarantees a minimum of 35 hours of work per week)
- Recognition Program (rewards service achievement and tenure after 1,000, 3,000 and 5,000 hours)
- Direct Pay (Direct Deposit, Pay Cards)
*Benefits eligibility is dependent upon a variety of factors, including division, Ambassador classification, and industry. An Ambassador's service manager can identify the programs for which they are eligible. The Company reserves the right to modify or eliminate any of its non-legally mandated benefits at any time.