Click on any of the positions below to see a job description.
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Administrative Assistant
Provides administrative support to an individual, team, department or group in an organization. Collects, reviews and analyzes data and prepares reports, charts, budgets, and other presentation materials utilizing word processing, spreadsheet, or specialized software. Prepares and distributes reports or other communications on a regular schedule. Maintains files, databases, and archives of relevant records. Screens calls and responds to or routes routine inquiries from external or internal sources with appropriate correspondence or other messaging. Schedules and coordinates meetings, travel, and other group activities. May manage expense reporting, invoicing, office supply inventory, or other routine processes.
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Benefits Administrator
Administers and maintains company benefits programs. Informs and advises employees on benefits matters regarding eligibility, coverage and provisions. Compiles and maintains benefits records and documentation. May assist with special projects within the benefits area.
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Buyer
Purchases materials, supplies and services at the most favorable terms for the organization. Qualifies vendors, evaluates bids, and negotiates prices and terms for purchased goods and services. Tracks purchases, monitors vendor quality, and maintains a current database of vendor information.
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Claims Examiner
Reviews, evaluates, and processes insurance claims and makes recommendations for resolution. Examines and authorizes insurance claims investigated by insurance adjusters. Studies reports prepared by adjusters and similar claims to determine the extent of insurance coverage and validity of the claim. Communicates with agents, claimants, and policy holders. Determines settlement according to organization practices and procedures.
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Communications Manager
Manages organization’s internal/external communications activities including advertising, marketing, media relations etc. Creates, implements and oversees communications programs that effectively describe and promote the organization and its products. May aid in the preparation of presentations and/or speeches geared toward employees and consumers.
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Compensation and Benefits Manager
Manages the design, implementation, administration, communication, and ongoing evaluation of the organization’s compensation and benefits programs, policies, and procedures. Ensures that compensation and benefits programs support the organization’s business objectives and meet all legal requirements. Develops and manages compensation and benefits budgets. Oversees compensation processes, including survey participation, job evaluation, salary structure development, base pay administration, incentive plan design and analysis. Manages benefits planning and programs including health and welfare, retirement, and work life. May select and manage outsourced providers.
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Contact Center Representative
Makes and receives calls with the intent of promoting or selling company products or services. Receives orders, and closes deals of company products or services. Identifies prospects and tracks sales activities in the computer-based systems. May respond to customer inquiries by following standard scripts and procedures. Selling is the focus of this position.
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Contact Center Representative – Inbound
Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status.
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Contact Center Representative – Sales
Makes and receives calls with the intent of promoting or selling company products or services. Receives orders, and closes deals of company products or services. Identifies prospects and tracks sales activities in the computer-based systems. May respond to customer inquiries by following standard scripts and procedures. Selling is the focus of this position.
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Contracts Administration Manager
Prepares and administers bids, proposals, and commercial and government contracts that follow company policies and legal requirements. Manages the contracts administration staff and guides compliance with complex contractual and regulatory requirements. Negotiates with suppliers, partners, or customers. Ensures contracts are administered and monitored to maintain compliance with the terms of agreements. Has a strong understanding of the contract life cycle, types of contracts, and applicable government regulations.
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Copywriter
Writes, proofreads and edits copy brochures, print and other documents. Also manages written material to format properly with the web design. May assist in estimating production costs, overseeing work done by external suppliers, and preparing the marketing program.
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Customer Service Representative
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer’s service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
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Customer Service Supervisor
Supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues.
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Data Entry Clerk
Reviews, codes, and inputs source data from storage media into a computer processing system. Compares output to control totals and makes corrections to codes and batches as necessary. Prepares and distributes output reports as instructed.
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Dispatcher
Assigns drivers and vehicles to convey freight or passengers to assigned destination. Coordinates and trains drivers according to and in compliance with DOT regulations and company rules. Provides updates to customers on delivery status. Tracks driver assignments and other shipping data in a computer database.
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Distribution Clerk
Performs a variety of clerical, customer service, and administrative duties to support operations of a distribution center. Monitors inventory levels to ensure sufficient levels are available to fulfill all orders. Ensures that all required paperwork, including labels, packing lists, and transport instructions, is prepared. Utilizes tracking systems to input or look up information. Complies with all OSHA and other regulations, policies, safety procedures, and documentation requirements.
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Executive Assistant
Provides multi-faceted administrative support and assistance to ensure effective use of an executive’s time and productive interactions with staff and the public. Handles a wide range of administrative and support tasks and independently initiates and implements processes to manage projects, information, and people. Manages the executive’s schedule, meeting preparations, follow-up tasks, and complex travel arrangements. Conducts research and information gathering on behalf of the executive and prepares summaries and reports. Develops positive and strategic relationships at all levels of the organization. Uses discretion, judgement, and knowledge of the organization to facilitate the executive’s activities and maintain confidentiality. May be responsible for directing and deploying support staff or other resources.
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HR Business Partner
Provides human resources consultation and support to a designated business unit to define and execute HR strategies that enable accomplishment of business objectives. Contributes to the development of workforce plans and understands external customer trends and issues in the industry that could potentially impact business. Provides guidance to convert strategies into result-driven actions. Utilizes knowledge of various human resources functions to provide tactical support to line managers. Acts as liaison with other HR functions. Provides change management support as needed. A wide degree of creativity and latitude is expected.
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Human Resources Assistant
Provides administrative support to one or more human resources functions, including recruiting, employee/labor relations, compensation, benefits, training, equal employment opportunity, and/or employee records. Processes HR department applications, including employment and enrollment applications; maintains attendance and employment records, and compiles statistics for various HR management reports. May conduct pre-employment screening interviews, check references and respond to routine questions on HR policy.
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Human Resources Director
Plans, directs, and implements policies for all areas of the human resources function including staffing, compensation, benefits, training, employee relations, safety and compliance. Administers and innovates human resources programs and policies support company goals and positively engage the workforce. Advises leadership on all human resources issues with broad and current subject matter knowledge that includes expertise in federal and state employment laws. Prepares operating budgets for human resources and make recommendations for funding that drives workforce productivity. Maintains a HRIS or other system for all required processes and transactions that provide data and reporting on HR activity.
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Human Resources Generalist
Administers human resources policies and procedures. Collects and maintains HR data related to compensation, benefits, training, recruitment, etc. to help make recommendations for improvement. Processes paperwork for functional area according to established procedures. Provides support for all human resources related activities. May prepare internal employee communications regarding compensation, benefits, or company policies.
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Human Resources Generalist – Senior
Administers human resources policies and procedures. Collects and maintains HR data related to compensation, benefits, training, recruitment, etc. to help make recommendations for improvement. Processes paperwork for functional area according to established procedures. Provides support for all human resources related activities. May prepare internal employee communications regarding compensation, benefits, or company policies.
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Human Resources Manager
Designs, plans, and implements human resources programs and policies for staffing, compensation, benefits, immigration, employee relations, training, and health and safety. Ensures human resources strategies align with organizational business goals. Evaluates human resources processes and strategies to determine improvements to be made and reports findings to top management.
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Import/Export Clerk
Supports import and export operations, including shipment logistics, documentation, and customer service. Conducts audits to verify physical shipments accuracy using bills of lading, invoices, and other documents. Identifies and records any discrepancies. Prepares, distributes or processes documentation to ensure required documents are in place and correct. Coordinates and communicates with customers, agents, vendors, and shippers to maintain process flows and resolve issues. Performs data entry of shipping and cargo details into systems following required procedures.
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Import/Export Manager
Manages the import/export process and ensures compliance with all required government laws and licensing regulations. Develops and implements systems and policies to administer documentation processes required to import and export merchandise and materials. Possesses in-depth and up-to-date knowledge of customs rules and regulations and other related requirements for global shipping. Resolves complex issues that have been escalated and expedites solutions with clients, customs officials, and shippers.
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Contact Center Manager (Inbound)
Manages and directs all aspects of inbound contact center operations. Implements and reviews contact center inbound policies and procedures. Develops and monitors quotas for service volume and timeliness. Responsible for staff recruiting, performance evaluation, training, and development.
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Brand/Product Manager
Manages, develops, and implements product marketing activities to maximize sales of an assigned product line in international market. Stay abreast of changes in assigned marketing environment.
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Logistics Manager
Manages all aspects of an organization’s logistics management function to control, deliver, and distribute products and materials to the destination. Implements an overall strategy, metrics, and processes to deploy an optimized logistic network and operations. Oversees critical and related inventory, distribution, and transportation operations that support the achievement of organizational goals and KPI’s for product delivery and customer satisfaction. Selects vendors and negotiates rates and service levels and monitors performance. Ensures compliance with all regulations governing transportation of goods. Utilizes analytics to monitor and measure performance, identify problems in operations, and achieve high performance at optimal cost.
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Marketing Coordinator
Creates communications programs that effectively describe and promote the organization and its products including graphics, product collateral, logos, or other promotional products. Analyzes customer requirements, develops messaging architecture and competitive positioning, specifies vehicles/projects, secures resources, communicates project development and drives creative development processes. Works with outside vendors/agencies for design and execution of advertising campaigns, trade show exhibitions, mail campaigns, and seminars. A certain degree of creativity and latitude is expected.
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Marketing Manager
Manages the projects and execution of marketing objectives, strategies, programs, and policies for all products and services for the organization. Translates the marketing vision into specific projects, action plans, and tactics. Oversees critical marketing functions to ensure the information and support for programs are effectively delivered. Establishes robust data streams and analytical processes to track and Identify changes in customers, competitors, and business climate and enable responsive marketing activities. Develops effective marketing teams and scalable processes to execute short-term and long-term marketing plans. Manages vendor selection, relationships, and budgets.
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Medical Billing Specialist
Reviews and verifies medical bills and invoices with accounts receivable ledger and patients. Ensures record accuracy, follows up, and makes necessary revisions. Processes changes in information system to support accurate and efficient billing process and financial close. Follows proper medical and insurance claim processes.
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Medical Records Clerk
Organizes and evaluates patient medical records for an office. Reviews medical records for accuracy and completeness. Abstracts and codes clinical data using standard classification systems.
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Medical Records Coding Technician
Abstracts clinical information from a variety of medical records, charts and documents and assigns appropriate ICD-10 and/or CPT-4 codes to patient records according to established procedures. Works with coding databases and confirms DRG assignments. Inputs and maintains data on procedures required for state or other reporting.
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Mortgage Closer
Closes loans and disburses loan funds. Reviews all loan documents for completeness and accuracy. Ensures all documents are sent to appropriate departments and are in compliance with all regulations.
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Mortgage Loan Officer
Solicits and services a variety of residential mortgage loans. Interviews applicants, collects financial data and documents, and makes recommendations regarding the loan products that best meet the borrower’s needs. Assists buyers in the purchase process through closing.
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Mortgage Loan Processor
Performs administrative tasks for mortgage loan processing. Collects and prepares necessary information such as loan applications, credit documents, and appraisals to process and complete mortgage loan files. Verifies all documentation for accuracy and completeness. Tracks and monitors due dates. Ensures all documents are prepared and finalized in compliance with regulatory policies and procedures. Inputs and maintains all required transaction and processing records according to procedures. Responds to inquiries. Prepares required regulatory reporting.
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Office Services Assistant
Supports office administrative functions and processes with assistance, backup, and coordination duties. Assists with planning and coordinating office-wide processes such as facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders. Monitors inventory and places orders for office equipment, supplies, or provisions. Processes mail, invoices, employee expense reports, reimbursements, and petty cash. Tracks time reports, attendance or time cards. May act as backup for receptionist, phone coverage, or assist HR activities such as employee onboarding, interview coordination, training initiatives, and other special projects. May be responsible for performing company database or system administration tasks, including data input, reporting, user support, and upgrades. Addresses routine day-to-day problems or coordinates with stakeholders to obtain solutions.
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Office Services Manager
Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance.
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Operations Manager
Manages the day-to-day activities of an organization’s operations. Implements company policies, procedures, and initiatives. Evaluates and enhances current operational systems. Monitors performance against operational goals and develops reporting and auditing processes used to analyze operational effectiveness. Coordinates operations with other functions.
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Product Manager
Develops new software product concepts, designs, and/or enhancements to existing product design that reflect market and user requirements. Conducts research and develops a good understanding of the customer’s needs, new technologies, trends in the market, and competitors. Develops requirements documents, functional specifications, and mock-ups to clearly illustrate product ideas and concepts. Participates in all phases of the product development lifecycle, including analysis, design, testing, and integration of products as well as the introduction of products to the market. Member of a cross-functional team that translates customer needs and technology directions into product definitions. May participate in the creation of documentation or user guides for new products.
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Project Administrator
Coordinates project activities to ensure the project is on schedule. Provides administrative and logistical support including meeting arrangement, progress tracking, and documentation.
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Project Manager
Manages projects from planning through delivery. Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated. Utilizes appropriate tools to plan project timelines, tasks, milestones, and deadlines. Communicates schedule and changes to all stakeholders. Plans and facilitates project meetings to align the project team to methods and goals and to track project tasks. Prepares agendas, meeting notes, and project summaries. Monitors task completion status to Identify at risk project tasks and to develop mitigation plans. Allocates resources, budgets, and hours to the project and adjusts allocations when necessary.
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Project Planner
Responsible for planning and scheduling various project workloads. Gathers and analyzes information to prepare status reports. Ensures that assignment and scheduling of work follows company policy. Evaluates current procedures and recommends changes to improve the efficiency of planning and scheduling of projects. Tracks and records costs through work orders and invoices. Ensures that all work orders and projects are properly documented and closed in scheduling systems. Evaluates the level of schedule compliance and identifies reasons for completion shortfalls.
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Purchasing Clerk
Prepares and processes purchase orders and maintains purchasing records. Interacts with suppliers to obtain pricing and product specifications. Verifies order acknowledgements and pricing. Sets up new vendors in ordering system and Inputs and transmits transactions.
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Purchasing Manager
Manages all purchasing activities and establishes strategic purchasing processes and procedures. Maintains relationship with vendors or suppliers and negotiates contracts for major purchases. Evaluates and analyzes purchasing trend and price trend to identify forecasting demand and minimize purchasing costs.
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Quality Control Manager
Manages the inspection and testing of materials, parts, and products to ensure adherence to established quality standards. Proposes corrective actions to improve compliance with quality specifications. Recommends new or improved quality control methods, procedures, and/or standards.
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Receptionist
Greets visitors and maintains visitor logs. Completes security procedures such as issuing badges or visitor passes. Performs administrative activities such as booking meeting rooms, arranging transportation, receiving and sending mail and packages. Responds to internal and external inquiries. May provide back up for clerical projects or route phone calls.
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Recruiter
Attracts, evaluates, and refers candidates for open positions through recruiting website, employee referrals, on-site recruiting, search firms and other sourcing methods. Develops job advertisements and screens resumes/applications. Contacts candidates to ascertain fit, and schedules interviews. Extends offers and negotiates compensation. Initiates onboarding plan for new hires. Ensures assigned positions are filled efficiently and effectively. May facilitate orientation for new employees and perform exit interviews for employees leaving the organization.
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Sales Director
Directs and oversees an organization’s sales policies, objectives, and initiatives. Sets short- and long-term sales strategies and evaluates effectiveness of current sales programs. Recommends product or service enhancements to improve customer satisfaction and sales potential.
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Sales Manager
Manages and directs a sales force to achieve sales and profit goals. Designs and recommends sales programs and sets short- and long-term sales strategies. Evaluates and implements appropriate new sales techniques to increase the department’s sales volume. May recommend product or service enhancements to improve customer satisfaction and sales potential. Ensures projects are completed on time and within budget. Acts as advisor to sales team regarding projects, tasks, and operations.
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Scheduler
Collects and analyzes information used to plan and schedule projects. Generates forecasts, variance reports, and other documentation used to monitor and manage projects. Researches and reports on economic, legal, and other factors that may impact project success. Evaluates current procedures and recommends changes to improve the efficiency of planning and scheduling of projects and the reduction of issues due to scheduling errors. May participate in budget planning process for the project. Experienced with standard planning and scheduling methodologies and tools. Prepares plans and schedules for medium size and non- routine projects. Develops work-arounds and solutions to problems.
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Social Media Manager
Develops and implements the organization’s social media strategy, including marketing plans that leverage social media outlets. Develops and maintains online content that attracts attention, generates interest, and is easily shared with social networks. Establishes relationships with bloggers and other members of the online community. May work with technical personnel in the development of tools that allow for easy integration with a social network.
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Social Media Specialist
Prepares and develops social media content to support and enhance the organization’s brand and operations. Monitors, posts to, and analyzes social media channels to build a community of followers and enhance interaction.
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Talent Acquisition Manager
Implements and manages talent acquisition strategies and processes to proactively build and maintain a quality talent pipeline by sourcing passive and active candidates. Analyzes current and future organizational workforce needs and implements plans to ensure quality staffing continuity. Understands external labor market conditions and establishes networks to build relationships with candidates, agencies, schools, and associations and attract diverse quality talent. Screens resumes, evaluates assessment results, and interviews candidates to identify potential placement and fit.
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Talent Acquisition Specialist
Strategically and proactively sources passive and active candidates to build and maintain a quality talent pipeline for current and future workforce needs. Understands external labor market conditions. Leverages effective, economical, and appropriate sources/channels and methods. Builds and maintains relationships with potential candidates, recruitment agencies and associations. Reviews resumes and contacts candidates to ascertain fit and interest and refers to hiring managers as appropriate. Extends offers and negotiates compensation. May participate in onboarding and facilitate new employee orientation.
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Technical Recruiter
Attracts, evaluates, and refers candidates for technical positions through recruiting website, employee referrals, on-site recruiting, search firms and other sourcing methods. Understands requirements for technical positions, develops job advertisements and screens resumes/applications. Contacts candidates to ascertain fit, and schedules interviews. Extends offers and negotiates compensation. Initiates onboarding plan for new hires. Ensures assigned positions are filled efficiently and effectively.
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Technical Writer
Creates and publishes technical documentations and manuals. Collects and interprets technical data or information and coordinates layout for publication.
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Title Examiner
Responsible for examining and reporting on residential/commercial real property and tax records. Performs searches on public records to determine if chain of title is free from defects. Reviews recorded real estate documents relating to ownership including deeds, mortgages, liens, power of attorney, trust documents, divorce decrees, and marriage licenses. Reviews maps and legal descriptions for property identification. Analyzes and prepares preliminary report and/or title commitment.
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Underwriter
Reviews and analyzes risk characteristics on insurance applications, renewals, and change requests. Utilizes underwriting guidelines, rules, standards, and levels of authority to accept, reject, or mitigate risk for applications and determine appropriate premiums, limits, and coverages. Calculates renewal rates. Ensures that underwriting activities comply with all industry and governmental regulations. May coordinate with field agents to collect or clarify information or decisions.
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Warehouse Manager
Manages the inspection and testing of materials, parts, and products to ensure adherence to established quality standards. Proposes corrective actions to improve compliance with quality specifications. Recommends new or improved quality control methods, procedures, and/or standards.